Understand PBS

Behaviour Support for Psychosocial Disability

Positive behaviour support (PBS) for people with psychosocial disability is recovery-oriented and trauma-informed. It understands behaviour in the context of a person's mental health and life experiences, and it holds onto hope: that people can build a life that's meaningful to them, with the right support around them.

Rather than treating distress as something to be controlled, this approach asks what a person is going through, what helps them feel safe, and how their own goals and choices can guide the support. It works alongside clinical and mental-health teams, never in place of them.

Who this is for

People living with psychosocial disability, their families and carers, and the support coordinators and clinical teams around them, wanting a hopeful, recovery-oriented look at how PBS can help.

A recovery-oriented approach

Recovery in psychosocial disability isn't about 'curing' anything. It's about a person building a meaningful, satisfying life on their own terms, whether or not difficult experiences continue. A recovery-oriented approach centres the person's own hopes, strengths, and choices.

Positive behaviour support fits this well. It looks beyond moments of crisis to ask what helps a person live the life they want, and it treats the person as the expert on their own experience. Agency matters: support that's done with someone, guided by their goals, is more respectful and more likely to help than support done to them.

Understanding behaviour in the context of mental health

For someone living with psychosocial disability, behaviour that worries others often makes sense in the context of their mental health, their history, and what's happening around them. Withdrawal, distress, or actions that seem hard to understand may be ways of coping, communicating, or trying to feel safe.

Behaviour support starts from curiosity rather than judgement. By understanding what a behaviour is doing for a person, we can look together for things that help, and change the conditions that make hard days more likely.

Trauma-informed and safety-first

Many people with psychosocial disability have lived through trauma, and support that ignores this can do harm. A trauma-informed approach makes safety, trust, choice, and collaboration central: being predictable, transparent, and respectful of a person's boundaries and pace.

This shapes everything from how a first conversation happens to how strategies are written. The aim is for support to feel safe and to give the person more control, not less.

  • Prioritising physical and emotional safety
  • Building trust through consistency and honesty
  • Offering genuine choice and control wherever possible
  • Recognising the role of trauma without requiring anyone to retell it
  • Moving at the person's pace, not a fixed timetable

Collaboration with clinical and mental-health supports

Behaviour support is not mental-health treatment and doesn't replace it. For people with psychosocial disability, the best outcomes usually come from joined-up support, with behaviour support practitioners working alongside psychologists, psychiatrists, GPs, mental-health clinicians, support coordinators, and the people in a person's life.

Recovery rarely follows a straight line, and behaviour support cannot promise where it will lead. What it can do is keep the people supporting someone working in step rather than at cross purposes, pulling together around the person's own goals, so the journey towards the life they want is shared rather than something they navigate alone.

Frequently asked questions

Is behaviour support a replacement for mental-health treatment?

No. Positive behaviour support is not clinical mental-health treatment and doesn't replace it. It works alongside psychologists, psychiatrists, GPs, and mental-health clinicians, focusing on understanding behaviour, improving quality of life, and supporting a person's own recovery goals.

What does 'recovery-oriented' actually mean?

Recovery-oriented support focuses on a person building a meaningful, satisfying life on their own terms, guided by their own hopes and choices, rather than on 'fixing' or curing them. It's grounded in hope and agency, and it treats the person as the expert on their own experience.

How is behaviour support for psychosocial disability funded?

Positive behaviour support can be funded where it is reasonable and necessary in relation to a participant's disability, and it is usually found under Improved Relationships in an NDIS plan. A support coordinator or the NDIS can help confirm what's available in a particular plan.

Will I have to talk about my trauma to get support?

No. A trauma-informed approach recognises the role that trauma can play without requiring anyone to retell or relive it. Support is built around safety, trust, and choice, and moves at your pace, so you stay in control of what you share and when.

Sources

Last reviewed June 2026.

Looking for hopeful, recovery-oriented support?

If you or someone you support is living with psychosocial disability and you want trauma-informed behaviour support that works alongside your mental-health team, we're happy to talk it through, plainly and without pressure.

We aim to respond within about one business day.